To prevent this behavior, disable caching on the proxy server for the GFI MailEssentials server or exclude the domain. DSMs are updated as part of the automatic updates. The updater checks the remote file, receives the old cached copy, determines that there is no update available, and logs that both " local and remote versions are identical". The IBM Security QRadar Symantec Endpoint Protection Custom Properties content extension adds new. This behavior is consistent with a proxy server (or similar system) caching these files. "info ","autoupdate", "local and remote versions are identical" "info ","autoupdate","diffmethod: xdelta" "info ","autoupdate","md5: 8g4eucRssnbYk5PPkaxnEg=" "info ","autoupdate","vendorversionnumberoffset: 0" "info ","autoupdate","AuDownload::read_version_info(C:\Program Files (x86)\GFI\MailEssentials\updater\AVX\bitdefender_current_)" "info ","autoupdate","Content-Length: 197" "info ","autoupdate","response URI: bitdefender_current_revision.txt" "info ","autoupdate","async request started, waiting for response" "info ","autoupdate","Starting async request" "info ","autoupdate","AuDownload::DownloadFilePost()" "info ","autoupdate","localdownloadpath: C:\Program Files (x86)\GFI\MailEssentials\updater\AVX\ bitdefender_current_" The following log excerpt shows that the update is successful, even though the definitions are 2 days old. No errors can be found in the debug logs.Ĭlicking on the "Update all engines" button the update fails with the following error details: Server response: 401 Unauthorized" Solution HKLM\SOFTWARE\Symantec\Symantec Endpoint Protection\LiveUpdate\ScheduleĬriteria: If Enabled is not set to 1, this is a finding.įrom the Symantec Endpoint Protection Management Server, Symantec Endpoint Protection Management Console: Select Policies -> Under Policies, select LiveUpdate -> Double-click the applied policy -> Select Overview -> Under Policy Name -> Select "Enable this policy".Antivirus definitions are old (sometimes a few days old), but the last update succeeded and the update status is green.
On the client machine use the Windows Registry Editor to navigate to the following key: Server check: From the Symantec Endpoint Protection Management Server, Symantec Endpoint Protection Management Console: Select Policies -> Under Policies, select LiveUpdate -> Double-click the applied policy -> Select Overview -> Under Policy Name -> Ensure "Enable this policy" is selected.Ĭriteria: If "Enable this policy" is not selected, this is a finding.
Symantec Endpoint Protection 12.1 Managed Client Antivirus The antivirus software product must be configured to receive those updates automatically in order to afford the expected protection.
Keeping virus signature files as current as possible is vital to the security of any system. These files are made available to antivirus clients as they are published. Antivirus signature files are updated almost daily by antivirus software vendors.
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